Who it’s for

If your phone rings, it fits.

We’re not picking an industry. We’re picking a shape: somebody answering the phone between other work, enough inbound that voicemail costs real money, and a job worth more than a month of Front Desk. The 8pm cracked-molar call and the 6am no-heat call are the same call — somebody needs you, you’re not there, and they’re about to try the next number.

Who it’s for

  • 01Front Desk

    Dental practices

    Front Desk answers the 8pm call about a cracked molar and offers your open Tuesday slot.

    It spells the patient’s name back and books the visit as an emergency exam, not a hygiene slot.

    Day one
    Last night’s toothache call is an emergency exam on the schedule before you unlock.
    Limit
    Front Desk never diagnoses. It books the chair; you decide what it is.
    Built
    • Front Desk — answers after hours and mid-procedure
    • Website Front Desk — takes the new-patient question off your site
    • Reputation Agent — asks for the review after the cleaning

    23:41callermy crown came off. is it infected?

    23:41front deskI can’t answer that. I’m an automated line.

    23:41front deskTuesday 9:20am is open. Name?

    23:42bookedTue 9:20am · crown came off

    Demo transcript — not a customer recording.

    TermsFree 7-day pilot · Front Desk $297/mo · the rest is scoped in the audit

    See the dental setup
  • 02Front Desk

    Home services & trades

    Front Desk answers the 6am no-heat call before anyone reaches the office, and books the visit while they are still on the line.

    Day one
    Last night’s no-heat call is a morning slot on the board before the first van leaves.
    Limit
    Front Desk never dials out. It answers your line; the chasing is text.
    Built
    • Front Desk — answers the 6am no-heat call
    • Quote Chaser — follows up on the furnace estimate you sent Thursday
    • Office Manager — chases the balance on the install you finished

    05:58callerno heat since last night. how much to fix it?

    05:58front deskI won’t guess at a price. I can get someone out to look.

    05:59front deskToday 8am to 10am, or 1pm to 3pm?

    05:59bookedToday 8am–10am · no heat

    Demo transcript — not a customer recording.

    TermsFree 7-day pilot · Front Desk $297/mo · the rest is scoped in the audit

    See the home services setup
  • 03Website Front Desk

    Law firms

    Website Front Desk takes the 11pm new-matter question, the other party, and a callback.

    Day one
    The 11pm site question is a booked consult with the other party’s name already taken.
    Limit
    Website Front Desk never quotes a price. No fee estimate, no retainer figure.
    Built
    • Website Front Desk — takes new-matter intake off your site
    • Front Desk — answers while you are in a deposition
    • Office Manager — chases the past-due fee invoice

    TermsFree 7-day pilot runs Front Desk · $297/mo · Website Front Desk is scoped in the audit

    See the law firm setup
  • 04Comeback Campaigns

    Auto repair shops

    Comeback Campaigns texts everyone whose oil change was in March, and offers an open bay.

    Day one
    Every March oil change has a text out, and the replies land on the bay schedule.
    Limit
    Front Desk never quotes a price. Brakes get an appointment, not a number.
    Built
    • Comeback Campaigns — texts the customers past their service interval
    • Front Desk — answers while you’re under a car
    • Reputation Agent — asks for the review after pickup

    TermsFree 7-day pilot runs Front Desk · $297/mo · Comeback Campaigns is scoped in the audit

    See the auto repair setup
  • 05Reputation Agent

    Med spas

    Reputation Agent asks for the review two hours after the facial, then drafts your reply.

    Day one
    Yesterday’s facial and injectable clients have a review request in their texts by lunch.
    Limit
    Front Desk never claims to be a person. It says it is an automated line first.
    Built
    • Reputation Agent — asks after the peel, drafts the reply to a one-star
    • Website Front Desk — books the consult request off your site
    • Front Desk — answers while you’re in the treatment room

    TermsFree 7-day pilot runs Front Desk · $297/mo · Reputation Agent is scoped in the audit

    See the med spa setup
  • 06Office Manager

    Property management

    Office Manager chases the late rent and the unpaid invoice, then texts you the work orders.

    Day one
    Every tenant past the 5th and every unpaid vendor invoice has been chased once, in writing.
    Limit
    Website Front Desk never promises a slot it can’t fill. It offers the showing times your calendar has open.
    Built
    • Office Manager — chases rent and vendor invoices
    • Front Desk — answers the maintenance call at 11pm
    • Website Front Desk — takes the showing request off your site

    TermsFree 7-day pilot runs Front Desk · $297/mo · Office Manager is scoped in the audit

    See the property setup
  • —Published limits

    What Front Desk and Website Front Desk will never do

    • 01Never claims to be a person.
    • 02Never quotes a price.
    • 03Never diagnoses.
    • 04Never promises a slot it can’t fill.
    • 05Never dials out.

    Front Desk on your phone line and Website Front Desk in your site chat are the same brain on two channels, so these five limits are both of theirs. Front Desk is inbound only: it answers your line, it does not call out. The free week runs Front Desk, so you can check these yourself, then keep it or don’t.

    Justin Chao and Samson Chua build every system. Two people. (209) 817-1962.

The patch panel — what is live, what the audit scopes

  • Front Desklive at $297/mo
  • Website Front Deskscoped in the audit
  • Quote Chaserscoped in the audit
  • Reputation Agentscoped in the audit
  • Comeback Campaignsscoped in the audit
  • Office Managerscoped in the audit

Free 7-day pilot · Front Desk $297/mo · the rest is scoped in the audit

LadderFree 7-day pilot. Then Front Desk $297/mo. Website Care Plan +$150/mo. Business Audit $1,500, credited toward your build. System Build $4,000–$8,000, fixed. Business Manage $1,500/mo.

Not on this list? The systems don’t change. The same six fit veterinary clinics, bookkeeping, insurance, fitness studios, childcare and tutoring. Call (209) 817-1962 and we’ll name yours in twenty minutes.

Nothing on this page is a customer result. The free week runs Front Desk, so every Front Desk line here is one you can check yourself in week one. Last reviewed 2 August 2026.